GDPR & KVKK READY

A Turkish-speaking AI call assistant.

Connect the number you already own. Your agent answers incoming calls, books appointments, and hands the caller to a colleague the moment a human is needed.

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What happens to a call

01
The caller dials your number
Netgsm, Verimor, Twilio, or your own SIP trunk
02
The number resolves to an assistant
Opening hours, concurrent-call limit, and credit check
03
The assistant talks
Transcription, language model, and the voice you picked, under your flow rules
04
The outcome is written down
Appointment, warm transfer, or voicemail, with transcript and summary

What the trust actually rests on

Recording disclosure

The mandatory notice plays before recording starts, and the text is kept in your workspace.

Consent registry check

Every commercial outbound call checks the number against the registry first. Numbers without consent are skipped, and the reason is recorded.

Legal calling hours

Weekdays 09:00-21:00, Saturday 10:00-19:00, closed Sunday and public holidays. The rule is in the code and cannot be switched off.

Retention and erasure

Recordings are deleted after 90 days and transcripts anonymised after 12 months. Erasure requests open from the panel and are processed within 30 days.

Where the data sits

Database and files in the EU region. Provider credentials are stored AES-256-GCM encrypted.

Audit trail

Administrator interventions are written to an append-only table that cannot be edited afterwards.

Example dialogue

Representative script showing product behaviour, not a real call recording.

Zilva (agent)
This is Zilva calling from the dental practice. Can I confirm your check-up with Dr Ahmet tomorrow at 14:00?
Customer
Yes, that works. I also wanted to ask about implant prices.
Zilva (agent)
Of course. A single-tooth implant starts at £950, with the final quote given after an examination.

If your credit balance is too low the call is declined at the door. If it runs out mid-conversation the assistant says a closing line and hangs up.

Live in 30 minutes, genuinely.

No integration project, no weeks of call-centre onboarding, no code.

Pick a number and a sector
5 minutes
Connect the number you already have, or claim a new one inside the platform. Then choose the ready-made agent template that matches your business.
Build the knowledge base
15 minutes
Enter your website address or upload your documents: FAQs, price lists, service details. Zilva indexes them for retrieval straight away.
Test it, then go live
10 minutes
Call your agent from the browser and listen to how it speaks, what it knows and where it hands over. When it sounds right, publish it in one click.

Every call your business takes, in one panel.

Carrier-level integration, regional data-protection compliance, and call routing straight over SIP trunk.

Calls

Inbound call handling

Answer hundreds of calls at once. Hold callers in smart queues, play hold music, and hand them to your team with a live warm transfer when it matters.

Outbound campaigns

Upload a contact list by CSV or API. Consent is checked against the marketing-permission registry before every single dial.

Multi-carrier and SIP trunk

Bring your own SIP trunk or a regional carrier. Calls run on your own tariff with no reseller margin in between.

Assistant

Visual flow editor

Draw your agent's path by dragging decision nodes, function triggers and transfer points onto a canvas.

Knowledge base and semantic search

Point it at your website or upload your PDFs and Word documents. The agent learns your material in seconds and answers questions with your own information.

Model and voice choice

Pick the language model, the voice, and the transcription engine per assistant. What each combination costs per minute in credits is shown as you choose.

Operations

Regulatory compliance

Every recording opens with the disclosure notice the law requires. Recordings, transcripts and personal data are retained, or automatically erased, on the schedule your regulator expects.

Reporting and export

Call volume, outcome breakdown, and cost reports, with CSV and PDF export and a daily summary to Slack or email.

Integrations

Appointments land in Google Calendar, call outcomes reach your CRM over a signed webhook, and order lookups ask your own endpoint.

No prompt engineering. Your sector is ready.

Pick the closest template, fill in your details, and put your agent live.

Dentistry

Appointments, treatment prices and out-of-hours triage. A digital receptionist that never puts a patient on hold.

SAMPLE AGENT DIALOGUE

Zilva (agent)

This is Zilva calling from the dental practice. Can I confirm your check-up with Dr Ahmet tomorrow at 14:00?

Customer

Yes, that works. I also wanted to ask about implant prices.

Zilva (agent)

Of course. A single-tooth implant starts at £950, with the final quote given after an examination.

PRICING

Transparent and usage-based.

A fixed monthly package, and a published per-minute rate when you go past it.

Starter

One assistant, answering properly

TRY 1,490/month

Monthly credits: 3,000
Minutes on the balanced tier: ~412
Concurrent calls: 2

Works with your own number
KVKK notice, consent and retention built in
Recordings, transcripts and summaries
Email support

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Pro

Business

Volume, integrations and an SLA

TRY 11,900/month

Monthly credits: 30,000
Minutes on the balanced tier: ~4,127
Concurrent calls: 15

Everything in Pro
Consent-registry reseller integration
Custom CRM and calendar integrations
Priority support
Uptime SLA and a named contact

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How fast credits burn

The language model, voice, and transcription engine you pick set the per-minute rate. The three combinations below are the reference points; when you set up an assistant you see the rate for your own choice as you make it.

Economy: 3.83 credits/min
Balanced: 7.27 credits/min
Premium: 12.72 credits/min

Top up credit

One-off purchase. Credits never expire and stack with your plan.

1,000 credits: TRY 490
4,000 credits: TRY 1,900
12,000 credits: TRY 5,400

Prices exclude VAT. Credits are deducted by the second and package credits do not expire at the end of a period. Carrier minutes run on your own telecom contract and never touch credits.

Frequently asked questions

If your answer is not here, talk to us.

All data is held on Supabase in the European Union (Frankfurt). Recordings are deleted automatically after 90 days and transcripts are anonymised after 12 months. Everything is encrypted with AES-256-GCM.

For commercial outbound calls, yes. Before every dial the system checks the national consent registry and skips anyone who has not opted in. Regulatory calling hours are applied automatically.

Yes. Connect a Twilio, Netgsm or Verimor number, or enter your own SIP trunk. Your credentials are encrypted with AES-256-GCM at rest, and the forwarding instructions are shown during setup.

Transcription runs on Deepgram Nova-3 Multilingual and responses are spoken by ElevenLabs or Azure. You choose the model and the voice when you set up an assistant, and the selection screen shows what each combination costs per minute in credits. Six Turkish voices are available.

Calls outside business hours go to voicemail and you receive a transcript by email. When the queue is full, callers hear hold music and their position. Urgent cases are warm-transferred to a person.

A monthly subscription, charged through iyzico for local currency and Stripe for international cards. One-off minute bundles are also available, and VAT appears as a separate line on the invoice.

Take your first real call 30 minutes from now.

No card required. Setup and the test call cost nothing.

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